Recently launched was the new unified fan app for HomeTown and Ticket Spicket (Martin Luther’s online ticketing provider for all home athletic events). For all Flex (previously Ticket Spicket) clients, our fans will be asked to download the new "HomeTown Fan" app.
We are excited to announce that the new HomeTown Fan Experience is here and ready for our fans! The HomeTown Fan Experience combines the search experience that our fans are used to on the Ticket Spicket App, now with a new look. The Fan Experience simplifies the ticket purchase process by providing a single destination where your fans can search, purchase, and manage their tickets and passes in a single experience.
WHAT TO EXPECT
All fans should go to events.hometownticketing.com when purchasing tickets.
- Anyone trying to reach events.ticketspicket.com will be automatically redirected to the new URL.
- Fans using the Ticket Spicket App will have until February 28, 2024 to download the new HomeTown Fan App to search for events, purchase tickets, and manage their tickets and passes.
GETTING STARTED
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- During our fans first login, we encourage them to please add their email address to link any previously purchased tickets or passes to their account.
- The first time a fan uses the app, they are asked to enter a 1-time verification code that is sent to their email address on file.
- Once logged in, fans can then add their phone number to their profile and login with either going forward.
- Our fans can now go to events.hometownticketing.com to search for events and manage their tickets and passes on the web.
- Our fans can also download the HomeTown Fan App, iOS and Android, to access all of the same features they had within the Ticket Spicket App.
- Fans who have not downloaded the HomeTown App will receive a continuous reminder in the app to download the HomeTown Fan App until February 28, 2024. At which time, fans will be directed to download the HomeTown Fan App to continue the ticket purchasing experience. The Ticket Spicket app will expire on 2/28.
EXCITING NEW FEATURES
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- Seamless login: Fans will no longer be required to login with their email address in order to purchase tickets.
- Simplified ticket management: Tickets and Passes will be connected through a new authentication solution based on the phone number and/or email address used on their order.
- Updated Design: Fans will now be able to use the HomeTown Fan App which has been updated to make your ticket purchase process quicker and easier!
See Hometown Fan App Guide HERE
Here is a recap of the directions:
1. Download the "HomeTown Fan" app
2. Login with EMAIL ADDRESS
3. Enter verification code
4. Access tickets
5. Enjoy the game!
Thank you for your patience as our ticket provider transitions all fans to the new app. We recognize this is a big change happening during a busy season.
Remember: The original Ticket Spicket app is STILL in use until Feb 28th.